Key features

Donation and supply management – Track pledged and received supplies from UN agencies, NGOs, governments, and private donors. Manage inspection, lot tracking, and expiry monitoring to ensure safe and accountable stock handling.

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Multi-tier request and dispatch workflows – Support structured approval workflows for relief requests from field teams. Manage picking, packing, waybill generation, and proof of delivery to ensure supplies reach affected populations efficiently.

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Real-time inventory visibility – Monitor stock levels across central, regional, and mobile warehouses. Use dashboards and automated alerts to detect low stock levels, expiring items, and fulfillment delays.

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Cluster-based humanitarian coordination – Tag requests, supplies, and personnel by OCHA/IASC humanitarian clusters (e.g., Food Security, Health, WASH, Shelter). Enable sector-specific reporting, gap analysis, and 4W (Who does What, Where, When) reporting for coordination meetings.

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Monitoring, audit, and accountability – Maintain full audit trails of all operations. Track service-level agreements (SLAs), generate incident-based reporting, and ensure transparency across all disaster response workflows.

Read more: Auditable change management

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Personnel and role management – Manage deployed disaster response staff by role, cluster assignment, organization, and location. Enforce role-based access control to protect sensitive data and operational integrity.