SP-MIS - Social Protection Management Information System

SP-MIS extends the Social Registry with full program management capabilities. It handles the complete beneficiary lifecycle from enrollment through payment disbursement, enabling efficient delivery of cash transfers, social assistance, and other social protection interventions.

Who is this for: Social protection agencies managing benefit programs, program managers overseeing cash transfers, M&E teams tracking program performance.

What SP-MIS does

Social protection programs need more than a registry—they need to manage eligibility, enrollment, payments, and outcomes. SP-MIS provides:

• Program management for multiple concurrent social protection interventions

• Eligibility engine using CEL expressions for flexible, transparent targeting

• Enrollment workflows with configurable approval chains

• Payment cycle management for recurring benefit disbursement

• Service point tracking for distribution locations and in-kind transfers

• Monitoring dashboards for program performance and coverage

Core workflows

Workflow	Purpose	Key users
Program setup	Define programs with eligibility criteria and benefit structures	Program Managers
Beneficiary enrollment	Enroll eligible registrants into programs	Enrollment Officers
Payment cycles	Create and execute recurring payment disbursements	Finance Officers
Monitoring	Track coverage, payments, and program outcomes	M&E Teams

Program types

SP-MIS supports various social protection program types:

Type	Description	Example
Unconditional Cash Transfer (UCT)	Regular cash payments without conditions	Social pension, child grants
Conditional Cash Transfer (CCT)	Payments linked to compliance (school attendance, health visits)	Education grants
Emergency assistance	Rapid response to shocks and crises	Disaster relief payments
Agricultural support	Targeted support for farming households	Input subsidies, crop insurance
In-kind transfers	Non-cash benefits distributed at service points	Food baskets, school supplies

Key capabilities

Program management

• Multiple programs - Run several programs simultaneously with shared or separate beneficiary pools

• Program targeting - Target individuals, households, or groups based on eligibility

• Benefit configuration - Define payment amounts, frequency, and duration

• Program lifecycle - Track enrollment, active, suspended, and graduated beneficiaries

Eligibility engine

SP-MIS uses CEL (Common Expression Language) for powerful, transparent eligibility rules:

# Universal Child Grant - households with children under 5
group.members.filter(m, m.age < 5).size() >= 1

# Elderly Pension - individuals above retirement age
individual.age >= variables.retirement_age

# Emergency Relief - vulnerability-based targeting
group.dependency_ratio > 0.5 && group.vulnerability_score > 3

• No-code builder - Logic Studio provides visual expression construction

• Logic packs - Reusable expression libraries for common eligibility patterns

• Transparency - Rules are visible and auditable, not hidden in code

Payment processing

• Cycle management - Create payment cycles with defined periods

• Entitlement calculation - Automatically compute amounts based on rules

• Payment reconciliation - Track successful, failed, and pending payments

• Multiple channels - Support for bank transfers, mobile money, and manual distribution

Approval workflows

• Multi-level approval - Configure approval chains by program and action type

• Role-based routing - Automatic routing to appropriate approvers

• Audit trail - Complete history of all approvals and rejections

• Delegation - Temporary approval delegation during absences

Service points

For in-kind programs and decentralized distribution:

• Location management - Track distribution points and their capacity

• Schedule coordination - Plan distribution events

• Attendance tracking - Record beneficiary collection

• Stock integration - Link with inventory for supply planning

How it Wwrks

        graph LR
    A[Create<br/>Program] --> B[Define<br/>eligibility]
    B --> C[Enroll<br/>beneficiaries]
    C --> D[Create<br/>cycle]
    D --> E[Calculate<br/>entitlements]
    E --> F[Disburse<br/>payments]
    F --> G[Monitor<br/>outcomes]
    

1. Create program - Define program objectives, target population, and benefit structure

2. Define eligibility - Build CEL expressions for transparent, rule-based targeting

3. Enroll beneficiaries - Automatically or manually enroll eligible registrants

4. Create cycle - Initiate a payment period with defined dates and budget

5. Calculate entitlements - System computes individual payment amounts

6. Disburse payments - Execute payments through configured channels

7. Monitor outcomes - Track coverage, payment success rates, and program impact

Security and access control

Role	Access level	Typical users
Program Viewer	Read-only access to program data	Auditors, observers
Enrollment Officer	Enroll and manage beneficiaries	Field officers
Finance Officer	Manage payment cycles and disbursements	Accountants
Program Manager	Full program configuration and oversight	Program directors
SP-MIS Administrator	System-wide administration	IT administrators

Dependencies

SP-MIS builds on Social Registry and adds program-specific modules:

Includes Social Registry plus:

• spp_programs - Program and enrollment management

• spp_approval - Multi-tier approval workflow engine

• spp_event_data - Audit trail for program activities

• spp_service_points - Distribution location management

• spp_entitlement - Entitlement calculation and tracking

Demo data

The spp_mis_demo_v2 module provides sample data for evaluation:

• 6 programs with CEL eligibility expressions

• 12 personas (8 eligible scenarios + 4 ineligible edge cases)

• Logic pack with reusable expression variables

• 11 change request types with approval workflows

Install with:

ODOO_INIT_MODULES=spp_mis_demo_v2 docker compose --profile ui up -d

Next steps

New to SP-MIS?

• Docker installation - Install with demo data

Setting up for your organization?

• Configuration guide - Configuration overview

Understanding the concepts?

• Programs - Program concepts explained

• Eligibility - Eligibility and targeting

Learn more

• World Bank SP Delivery Systems Sourcebook - Comprehensive SP-MIS guidance

• Digital Convergence Initiative - SP-MIS interoperability standards

• socialprotection.org - Global social protection resources

Alternative names

SP-MIS systems are known by various names globally:

Acronym	Name	Context
SSNS	Social Safety Net Systems	Safety net programs
BMS	Beneficiary Management Systems	Beneficiary-focused systems
SAIS	Social Assistance Information Systems	Poverty alleviation
ISSS	Integrated Social Services Systems	Multi-sector integration